How to Apply
Already a Lifeline Customer?
If you are currently enrolled in the Lifeline program, you do not have to apply again for the Emergency Broadband Benefit. You can apply your Lifeline and Emergency Broadband Benefit to the same or separate services. Talk to your Lifeline provider about the services they may have available as part of Emergency Broadband Benefit, including options to apply the discounts to your existing Lifeline service, or contact another broadband provider participating in the EBB Program to apply the benefit to a separate broadband service.
Already in a low-income or COVID-19 relief program with a non-Lifeline provider?
If you do not participate in Lifeline but receive service from a participating provider that has its own low-income or COVID-19 relief program, you may not need to apply again for the Emergency Broadband Benefit. This option is only available if the provider obtained approval for its application process from the FCC. Talk to your provider for more information.
Important: This is a Temporary Program
Before you apply, it is important to understand that the Emergency Broadband Benefit Program will end when the fund runs out of money or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner. Participating households will need to opt-in to continue receiving broadband services from their provider after the program ends. If a household chooses to continue receiving service after the end of the Emergency Broadband Benefit Program, they will be billed the broadband provider’s general monthly rate.
There are three ways to apply for the Emergency Broadband Benefit Program. Applications will become available when the program opens on May 12, 2021.
Online with USAC
Use the online application (available in English and Spanish).
Mail with USAC
Print an application in English or Spanish (instructions also available in 8 additional languages).
Complete the application and send with proof of eligibility to:
Emergency Broadband Support Center
P.O. Box 7081
London, KY 40742
Contact Your Broadband Provider
Ask your provider if they participate in the EBB Program, or use our online tool to find a participating company near you. Participating companies can help you apply through the National Verifier or through their company’s application process.
After You Apply
After you submit an application, we will share the results with you. If you apply online, you may receive an immediate approval. If we cannot prove your eligibility automatically, we will request additional documentation from you and provide information on how you can submit those documents for review.
Once we approve your application, you can choose a company that offers EBB Program discounts and sign up for service.
Talk to a participating provider to learn more about what services they have available for EBB recipients and to find out how to enroll.